Legal Information @ Privacy Policy

This page contains links to current corporate policies as well as agreements for the products and services available through Temasek Technology. To view any of the documents presented on this page, click on the policy/agreement.

• Acceptable Use Policy (AUP)
• Terms of Service (TOS)
• Privacy Policy
• 30 Days Money Back Guaranteed
• Uptime SLA
• Copyright Infringement DMCA
• Subpoenas
• Anti-SPAM Policy

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Privacy Policy

Temasek Technology has been awarded TRUSTe's Privacy Seal signifying that its Privacy Policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements, including transparency, accountability and choice regarding the collection and use of your personal information. This Privacy Policy covers the website www.temasektech.cn and www.temasektech.com and our mobile application. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its lead privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our Privacy Policy or practices, please contact us at legal { @ } temasektech.com or call +86-023-86392066. If you are not satisfied with our response, please contact TRUSTe.

Information Collection and Use

Our Site use forms in which you give us contact information (including your name, address, telephone number, and email address) so you can place orders, request information and support, and make product suggestions. For certain services, we may also request a credit card number, government identification number, or other financial information. We will then create an account number for you.

We receive and store any information you enter on our Site, or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given.

We use your information to contact you regarding functionality changes to our products, our Site, new Temasek Technology services, and special offers we think you'll find valuable. If you would rather not receive this information, please see the "Updating Your Information" section below on how to change your preferences.

We may also use your information to present a co-branded offer with our partners or affiliates. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.

We use information gathered about you from our Site statistics (for example, your IP address or device operating system) to help diagnose problems with our server, and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

This Site and contain links to other websites. Unfortunately, Temasek Technology is not responsible for the privacy practices or the content of such sites.

Security
Our Site have security measures in place to protect against the loss, misuse or alteration of the information under our control. So you can be assured with.

Sending Emails
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links, as on our Contact Us page, to allow you to contact us directly. We strive to promptly reply to your messages.

The information you send to us may be stored and used to improve this Site, and our products, or it may be reviewed and discarded.

Third Party Service Providers
At Temasek Technology, we always does not disclose our Customer information to others third party as we understand the privacy of our customer is very important.

Supplementation of Information
In order to provide certain services to you, we may on occasion supplement the personal information you submit to us with information from third party sources (e.g., information from our strategic partners, service providers, or the United States Postal Service). We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.

Contests/Surveys
From time-to-time, we may provide you with the opportunity to participate in contests or surveys. If you choose to participate, we may request certain personally identifiable information from you. Participation in these contests or surveys is completely voluntary and you therefore have a choice whether or not to disclose the requested information. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code and age level - note that you must be 18 or above to enter). We use this information to notify contest winners and award prizes, to monitor site traffic, and to personalize our Site.

We may use a third party service provider to conduct these surveys or contests. When we do, that company will be prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Targeted Advertisements
Temasek Technology may display targeted offers to our customers based on the products currently owned by the customer. These offers will display as varying product banners. There is no personal or geolocation information collected within these product banners to build a profile about your activities or that is shared with third party advertising companies.

Tell-A-Friend
If a user elects to use our referral service to inform a friend about our Site or mobile application, we ask the user for the friend's name and email address. Temasek Technology will automatically send the friend a one-time email inviting them to visit our Site. Temasek Technology stores this information for the sole purpose of sending this one-time email. The friend may contact Temasek Technology at support@temasektech.com to request the removal of this information from our database.

What Happens to my Personal Information if I Terminate my Temasek Technology Account?
When your Temasek Technology account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in "deactivated" status on our relevant Temasek Technology databases. However, deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.

Updating Your Information
You may alter your account information or opt out of receiving communications from us at any time. We have the following options for changing and modifying your account information or contact preferences.

You may Submit a Ticket to Legal@TemasekTech Department
You may login to the Customer Portal @ https://core.temasektech.com
You may call our Hong Kong Branch at: +852 8199 0900
You may fax us at: +86-023-88512390

Transfer of Data Abroad
If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.

Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN's rules, regulations and policies.

Changes in Our Practices
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Important Note

Temasek Technology reserves the right to supplement and/or amend, at any time, the terms and conditions of its MSA, including the TOS, AUP, SLA, Privacy Policy, Anti-SPAM Policy and Temasek Technology Partner Program. Temasek Technology will notify its Customers through the customer portal of any changes affecting cancellation, payment of fees, or the SLA. It is the Customer’s responsibility to review Temasek Technology’s policies on a frequent basis to ensure compliance because the MSA in place during your most current month applies, not the MSA which was in place when you registered.