Legal Information @ Terms of Service (TOS)
This page contains links to current corporate policies as well as agreements for the products and services available through Temasek Technology. To view any of the documents presented on this page, click on the policy/agreement.
- Acceptable Use Policy (AUP)
- Terms of Service (TOS)
- Privacy Policy
- 30 Days Money Back Guaranteed
- Uptime SLA
- Copyright Infringement DMCA
- Subpoenas
- Anti-SPAM Policy
Terms of Service (TOS)
The use of services from Temasek Technology Co. [hereafter referred to as "Temasek Technology or TemasekTech"] constitutes agreement to these terms.
1.) Account Setup / Email on file
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with Temasek Technology, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. Temasek Technology is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales team via email. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or high risk transactions, it will be necessary to provide government issued identification and possibly a scan of the credit card used for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
Server Ownership
The credit card holder or owner of the Alipay or PayPal
e-mail address which is utilized for payment on the
account is designated as the authorized owner of the
account.
Transfers
Our transfers team will make every effort to help you
move your site to us. However, transfers are provided as
a courtesy service, and we can not make guarantees
regarding the availability, possibility, or time
required to complete an account transfer. Each hosting
company is configured differently, and some hosting
platforms save data in an incompatible or proprietary
format, which may make it extremely difficult if not
impossible to migrate some or all account data. We will
try our best, but in some cases we may be unable to
assist you in a transfer of data from an old host.
The free transfer services are available for 30 days from your sign up date. Transfers outside of the 30 day free period will incur a charge; please contact a member of the transfers department with specific details to receive a price quote.
Dedicated IP Address Allocation
Any dedicated IP order in addition to ones provided with
a hosting package may be subject to IP Justification.
Justification practices are subject to change to remain
in conformity with policies of American Registry for
Internet Numbers (ARIN). We reserve the right to deny
any dedicated IP request based on insufficient
justification or current IP utilization.
Third Party Providers
All transactions with third party providers are solely
between the visitor and the individual provider. Temasek
Technology is not the agent, representative, trustee or
fiduciary of you or the third party provider in any
transaction.
All discounts, promotions and special third party offers may be subject to additional restrictions and limitations by the third party provider. All transactions with third party providers are subject to the terms and conditions under which the provider agrees with you to provide the goods or services. You should confirm the terms of any purchase and/or use of goods or services with the specific provider with whom you are dealing.
We do not make any representations or warranties regarding, and are not liable for, the quality, availability, or timeliness of goods or services provided by a third party provider. You undertake all transactions with these providers at your own risk. We do not warrant the accuracy or completeness of any information regarding third party providers.
All services provided by Temasek Technology may only be used for lawful purposes. The laws of the China, Hong Kong, Germany, Singapore and the United States of America apply.
The customer agrees to indemnify and hold harmless Temasek Technology from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of another copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please email abuse@temasektech.com with the information required. A list of required information may be found under legal information. If the request is of a licensing issue, we may require further documentation.
Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account. Please do not take backups of your backups.
Examples of unacceptable material on all Shared and
Reseller servers include:
Topsites
IRC Scripts/Bots
Proxy Scripts/Anonymizers
Pirated Software/Warez
Image Hosting Scripts (similar to Photobucket or
Tinypic)
AutoSurf/PTC/PTS/PPC sites
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts (similar to rapidshare)
Commercial Audio Streaming (more than one or two
streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second
Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of
appropriate permit(s)
Prime Banks Programs
Lottery/Gambling Sites
MUDs/RPGs/PBBGs
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to
warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites
listed at aa419.org and escrow-fraud.com)
Push button mail scripts
Broadcast or Streaming of Live Sporting Events (UFC,
NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
Tell A Friend Scripts
Anonymous or Bulk SMS Gateways
Examples of unacceptable material on all VPS Hosting
and Dedicated servers include:
IRCD (irc servers)
IRC Scripts/Bots
Pirated Software/Warez
Image Hosting Scripts (similar to Photobucket or
Tinypic)
AutoSurf/PTC/PTS/PPC sites
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts (similar to rapidshare)
Commercial Audio Streaming (more than one or two
streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second
Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of
appropriate permit(s)
Prime Banks Programs
Lottery/Gambling Sites
MUDs/RPGs/PBBGs
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to
warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites
listed at aa419.org and escrow-fraud.com)
Push button mail scripts
Broadcast or Streaming of Live Sporting Events (UFC,
NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
Mailer Pro
Anonymous or Bulk SMS Gateways
Temasek Technology services, including all related equipment, networks and network devices are provided only for authorized customer use. Temasek Technology systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of Temasek Technology system(s) constitutes consent to monitoring for these purposes.
Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. Temasek Technology may, at its discretion, request and require documentation to prove access to a third party network or system is authorized.
We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.
Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours.
Sites hosted on Temasek Technology's service(s) are regulated only by China, Hong Kong and U.S. law. Given this fact, and pursuant to Section 230(c) of the Communications Decency Act, we do not remove allegedly defamatory material from domains hosted on our service(s). The only exception to this rule is if the material has been found to be defamatory by a court, as evidenced by a court order. Temasek Technology is not in a position to investigate and validate or invalidate the veracity of individual defamation claims, which is why we rely on the legal system and courts to determine whether or not material is indeed considered defamatory. In any case in which a court order indicates material is defamatory, libelous, or slanderous in nature; we will disable access to the material. Similarly, in any case in which a China, Hong Kong or US Court has placed an injunction against specified content or material; we will comply and remove or disable access to the material in question.
The language of Section 230(c) of the Communications Decency Act fundamentally states that Internet services providers like Temasek Technology and many of Temasek Technology's other webhosting services and brands are re-publishers and not the publisher of content. Our service merely provides a hosting platform and space on which to host content, and any creation or publication of content on our services is the sole responsibility of the third-party user which creates or publishes the content. Therefore, Temasek Technology should not be held liable for any allegedly defamatory, offensive or harassing content published on sites hosted under Temasek Technology's webhosting service(s).
If in doubt regarding the acceptability of your site or service, please contact us at abuse@temasektech.com and we will be happy to assist you.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita):
Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.
Direct customers: Your services will be terminated with or without notice.
Violations will be reported to the appropriate law enforcement agency.
It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as user name and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.
Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of
unsolicited e-mail, bulk emailing, and spam. "Safe
lists", purchased lists, and selling of lists will be
treated as spam. Any user who sends out spam will have
their account terminated with or without notice.
Please read http://www.temasektech.com/antispam.html for our generalized mail policy.
Sites advertised via SPAM (Spamadvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, phone, postal mail, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
Temasek Technology reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
Temasek Technology reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of Temasek Technology.
Payment Information
You agree to supply appropriate payment for the services
received from Temasek Technology, in advance of the time
period during which such services are provided. You
agree that until and unless you notify Temasek
Technology of your desire to cancel any or all services
received, those services will be billed on a recurring
basis.
Cancellations must be done in submit ticket via the Customer portal at https://portal.temasek.co provided. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you in writing (typically email) that your account has been canceled. Your cancellation confirmation will contain a ticket/tracking number in the subject for your reference, and for verification purposes. You should immediately receive an automatic "Your request has been received..." email with a tracking number. An employee will confirm your request (and process your cancellation) shortly thereafter. If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation, please contact us immediately via Email. We require that cancellations of service are done through the online form to (a) confirm your identity, (b) confirm in writing you are prepared for all files/emails to be removed, and (c) document the request. This process reduces the likelihood of mistakes, fraudulent/malicious requests, and ensures you are aware that the files, emails, and account may be removed immediately after a cancellation request is processed.
Note: For Custom Service eg. Dedicated Server or VPS, which was cancel of order due to service being not able to deliver or any other issue, we does not offer Any Cash Refund, we only issue refund Credit Amount to your Client Management Portal, where you can use the Credit Balance Amount for any New Service Order or Renewal. NO CASH REFUND.
As a client of Temasek Technology, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree that until and unless you notify Temasek Technology of your desire to cancel any or all services received (by the proper means listed in the appropriate section of the Terms of Service), those services will be billed on a recurring basis, unless otherwise stated in writing by Temasek Technology. Temasek Technology reserves the right to bill your credit card or billing information on file with us. Temasek Technology provides a 10 day grace period from the time the invoice is generated and when it must be paid. Any invoice that is outstanding for 10 days and not paid will result in a $20 late fee and/or an account suspension until account balance has been paid in full. The $20 late fee is applied in addition to whatever else is owed to Temasek Technology for services rendered. Access to the account will not be restored until payment has been received.
It is the customer's responsibility to notify our sales team via email at sales@temasektech.com after paying for a domain renewal and to ensure the email is received and acted upon. Domain renewal notices and invoices are provided as a courtesy reminder and Temasek Technology cannot be held responsible for failure to renew a domain or failure to notify a customer about a domain's renewal.
Subsequently, domain renewals are billed and renewed 30 days before the renew date. It is the customer's responsibility to notify our sales team via Customer Portal at https://portal.temasek.co for any domain registration cancellation. No refunds can be given, once a domain is renewed. All domain registrations, and renewals are final.
Invoices that have been paid more than once with multiple Paypal Subscriptions can only be added as credit towards the account and cannot be refunded via Paypal. If you require assistance with this provision, please contact Sales Staff at https://portal.temasek.co
Temasek Technology reserves the right to change the monthly payment amount and any other charges at anytime.
Backups and Data Loss
Your use of this service is at your sole risk. Our
backup service runs once a week, overwrites any of our
previous backups made, and only one week of backups are
kept. This service is provided to you as a courtesy.
Temasek Technology is not responsible for files and/or
data residing on your account. You agree to take full
responsibility for files and data transferred and to
maintain all appropriate backup of files and data stored
on Temasek Technology servers.
Cancellations and Refunds
Temasek Technology reserves the right to cancel,
suspend, or otherwise restrict access to the account at
any time with or without notice.
Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in U.S. dollars, and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and Temasek Technology is not responsible for any change in exchange rates between time of payment and time of refund.
Customers may cancel at any time via a Customer Portal @ https://portal.temasek.co. Temasek Technology gives you an unconditional 30 day money back guarantee on managed shared hosting, and reseller solutions for any customer who paid the first invoice with a credit card or with Paypal.
Cancellations requested after the initial 30 days for Shared and Reseller accounts will go into effect on the renewal date for that particular hosting package. Unless specifically requested, the account will remain active until the period expires. If the account is eligible, any request for a refund outside of the initial 30 day period will be given on a prorated basis with any previous extended term discount withheld. Refunds are to be determined once the account has been canceled. Payments older than 60 days may require a refund via PayPal or mailed check due to our merchant account policies and procedures.
The following methods of payments are non-refundable,
and refunds will be posted as credit to the hosting
account:
Bank Wire Transfers
Western Union Payments
Checks
Money orders
There are no refunds on vps hosting, domain service, dedicated servers, administrative fees, and install fees for custom software. Any domain name purchases are non-refundable. Please note that domain refunds will only be considered if they were ordered in conjunction with a hosting package. Eligibility of said refunds will be determined at the time of cancellation.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
Violations of the Terms of Service will waive the refund policy.
a.) Resource Usage
User may not:
1) Use 20% or more of system resources at any time.
There are numerous activities that could cause such
problems; these include: CGI scripts, FTP, PHP, HTTP,
etc.
2) Run stand-alone, unattended server-side processes at
any point in time on the server. This includes any and
all daemons, such as IRCD.
3) Run any type of web spider or indexer (including
Google Cash / AdSpy) on shared servers.
4) Run any software that interfaces with an IRC
(Internet Relay Chat) network.
5) Run any bit torrent application, tracker, or client.
You may link to legal torrents off-site, but may not
host or store them on our shared servers.
6) Participate in any file-sharing/peer-to-peer
activities
7) Run any gaming servers such as counter-strike,
half-life, battlefield1942, etc
8) Run cron entries with intervals of less than 15
minutes.
9) Run any MySQL queries longer than 15 seconds. MySQL
tables should be indexed appropriately.
10) When using PHP include functions for including a
local file, include the local file rather than the URL.
Instead of include("http://yourdomain.com/include.php")
use include("include.php")
11) To help reduce usage, do not force html to handle
server-side code (like php and shtml).
12) Only use https protocol when necessary; encrypting
and decrypting communications is noticeably more
CPU-intensive than unencrypted communications.
b.) INODES
The use of more than 200,000 inodes on any shared
account may potentially result in a warning first, and
if no action is taken future suspension. Accounts found
to be exceeding the 100,000 inode limit will
automatically be removed from our backup system to avoid
over-usage, however databases will still be backed up.
Every file (a webpage, image file, email, etc) on your
account uses up 1 inode.
Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension. The primary cause of excessive inodes seems to be due to users leaving their catchall address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit. To disable your default mailbox, login to cPanel and choose "Mail", then "Default Address", "Set Default Address", and then type in: :fail: No such user here.
c.) Backup Limit
Any shared account using more than 10 gigs of disk space
will be removed from our off site weekly backup with the
exception of Databases continuing to be backed up. All
data will continue to be mirrored to a secondary drive
which helps protect against data loss in the event of a
drive failure.
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This
allowance varies depending on the hosting package you
purchase. Should your account pass the allocated amount
we reserve the right to suspend the account until the
start of the next allocation, suspend the account until
more bandwidth is purchased at an additional fee,
suspend the account until you upgrade to a higher level
of package, terminate the account and/or charge you an
additional fee for the overages. Unused transfer in one
month cannot be carried over to the next month.
9a.) Money back Guarantee
On vps hosting, domain service, dedicated servers no
full refund will be honored -- the 30 day money back
guarantee does not apply. We reserve the right to refund
a prorated amount or NO REFUND at all. Note for
Customers who Sign-up for Custom VPS or Dedicated
Server, if service was not being deliver or cancel due
to Customer Own issue, We only issue refund via Credit
to Customer Management Portal, and Customer can use the
credit amount for any future ordering of any service
renewal directly debit from the Credit Amount. Note: We
does not offer any Cash Payment Refund in any terms,
only issue refund via Credit. And any custom order of
VPS and Dedicated Server, we do charge a setup fee of
350 USD for Dedicated server and 50 USD for VPS, if
service was cancel due to any reason after service was
provide but does not meet the requirement.
Each of Temasek Technology's managed shared hosting and reseller hosting carry a 30 day unconditional money back guarantee on them. If you are not completely satisfied with our services within the first 30 days of your service, you will be given a full refund of the contract amount. Remember, this is only for monthly shared or reseller packages and does not apply to vps hosting, dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
Temasek Technology will not activate new orders or activate new packages for customers who have an outstanding balance with Temasek Technology. For a new order to be setup or a new package to be activated, you must have a balance of $0.00, unless otherwise stated by Temasek Technology in writing.
9b.) Uptime Guarantee
If your shared / reseller hosting has a physical
downtime that is not within the 99.9% uptime you may
receive credit on your account. Approval of the credit
is at the discretion of Temasek Technology dependent
upon justification provided. Third party monitoring
service reports may not be used for justification due to
a variety of factors including the monitor's network
capacity/transit availability. The uptime of the server
is defined as the reported uptime from the operating
system and the Apache Web Server which may differ from
the uptime reported by other individual services. To
request a credit, please submit a ticket at Customer
Portal located at https://my.temasek.co with
justification. All requests must be made in writing via
ticket submission at Customer Portal ONLY Uptime
guarantees only apply to shared / reseller solutions.
VPS Hosting and Dedicated servers are covered by a
network guarantee in which the credit is prorated for
the amount of time the server is down which is not
related to our uptime guarantee.
10.) Reseller: Client Responsibility
Resellers are responsible for supporting their clients.
Temasek Technology does not provide support to our
Reseller's Clients. If a reseller's client contacts us,
we reserve the right to place the client account on hold
until the reseller can assume their responsibility for
their client. All support requests must be made by the
reseller on their clients' behalf for security purposes.
Resellers are also responsible for all content stored or
transmitted under their reseller account and the actions
of their clients'. Temasek Technology will hold any
reseller responsible for any of their clients actions
that violate the law or the terms of service.
11.) Shared (non-reseller accounts)
Shared accounts may not resell web hosting to other
people, if you wish to resell hosting you must use a
reseller account. VPS and Dedicated servers are not
backed up. You must maintain your own backups.
12.) VPS and Dedicated Servers
Temasek Technology reserves the right to reset the
password on a vps or dedicated server if the password on
file is not current so that we may do security audits as
required by our datacenter. It is the responsibility of
the client to ensure that there is a valid email address
and current root password on file for their vps and
dedicated server on file to prevent downtime from forced
password resets. Temasek Technology reserves the right
to audit servers as needed and to perform administrative
actions at the request of our datacenter. VPS and
Dedicated servers are NOT backed up by us and it is the
responsibility of the client to maintain backups or have
a solution for this. You may purchase an additional hard
drive and maintain backups to it as the simplest
solution. Please contact us if you wish to obtain a
secondary hard drive. It is your responsibility to
maintain backups.
13.) Price LOCKED
The amount you pay for hosting will never increase from
the date of purchase. We reserve the right to change
prices listed on Temasek Technology, and the right to
increase the amount of resources given to plans at any
time.
14.) Coupons
Discounts and coupon codes are reserved for first-time
accounts *or first-time customers* only and may not be
used towards the purchase of a domain registration
unless otherwise specified. If you have signed up using
a particular domain, you may not resign up for that
domain using another coupon at a later date. Any account
found in violation of these policies will be reviewed by
our sales department and the appropriate invoices will
be added to the account. Coupon abuse will not be
tolerated and may result in the suspension or
termination of the account. Coupons or discounts are
only valid towards the initial purchase, and do not
affect the renewal or recurring price.
15a.) Indemnification
Customer agrees that it shall defend, indemnify, save
and hold Temasek Technology harmless from any and all
demands, liabilities, losses, costs and claims,
including reasonable attorney's fees asserted against
Temasek Technology, its agents, its customers, officers
and employees, that may arise or result from any service
provided or performed or agreed to be performed or any
product sold by customer, its agents, employees or
assigns. Customer agrees to defend, indemnify and hold
harmless Temasek Technology against liabilities arising
out of; (1) any injury to person or property caused by
any products sold or otherwise distributed in connection
with Temasek Technology; (2) any material supplied by
customer infringing or allegedly infringing on the
proprietary rights of a third party; (3) copyright
infringement and (4) any defective products sold to
customers from Temasek Technology's server.
15b.) Arbitration
By using any Temasek Technology services, you agree to
submit to binding arbitration. If any disputes or claims
arise against Temasek Technology or its subsidiaries,
such disputes will be handled by an arbitrator of
Temasek Technology's choice. An arbitrator from the
National Arbitration Forum will be selected. Arbitrators
shall be attorneys or retired judges and shall be
selected pursuant to the applicable rules. All decisions
rendered by the arbitrator will be binding and final.
The arbitrator's award is final and binding on all
parties. The Federal Arbitration Act, Hong Kong
Arbitration Act or China Arbitration Act, and not any
state arbitration law, governs all arbitration under
this Arbitration Clause. You are also responsible for
any and all costs related to such arbitration.
16.) Disclaimer
Temasek Technology shall not be responsible for any
damages your business may suffer. Temasek Technology
makes no warranties of any kind, expressed or implied
for services we provide. Temasek Technology disclaims
any warranty or merchantability or fitness for a
particular purpose. This includes loss of data resulting
from delays, no deliveries, wrong delivery, and any and
all service interruptions caused by Temasek Technology
and its employees.
17.) Disclosure to law enforcement
Temasek Technology may disclose any subscriber
information to law enforcement agencies without further
consent or notification to the subscriber upon lawful
request from such agencies. We will cooperate fully with
law enforcement agencies.
18.) Changes to the TOS
Temasek Technology reserves the right to revise its
policies at any time without notice.
DO NOT ORDER WITH US, IF YOU DISAGREE WITH OUR TOS
Important Note
Temasek Technology reserves the right to supplement and/or amend, at any time, the terms and conditions of its MSA, including the TOS, AUP, SLA, Privacy Policy, Anti-SPAM Policy and Temasek Technology Partner Program. Temasek Technology will notify its Customers through the customer portal of any changes affecting cancellation, payment of fees, or the SLA. It is the Customer’s responsibility to review Temasek Technology’s policies on a frequent basis to ensure compliance because the MSA in place during your most current month applies, not the MSA which was in place when you registered.
Comitment Promise:
In addition to web hosting, we offer an array of additional services to serve the needs of our clients. Please browse through our site – examine our services – compare our prices and guarantees – email us if you have a question. We want to establish a permanent business arrangement that will serve as a single point of service for the IT needs of each individual client. Our existence depends on providing quality service to you and we are dedicated to that endeavor.